Eye test in the comfort of your home

We value your feedback, both good or bad, and always strive to provide excellent service. 

If something has gone wrong, we take this very seriously and would love to hear from you so that we can put it right as soon as possible.

When we receive an enquiry, you can expect us to do the following:

• Listen and acknowledge your concern
• Be open and transparent
• Work with you to resolve your concern
• Keep you updated on the progress 
• Improve our service from your feedback

We have our full complaints policy should you wish to receive it. Please contact us and we will happily send this to you.